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Technical Account Manager at Sinch in Stockholm

We are over 500 employees globally and need more people to join us in this tremendously growing industry!

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About us 

Sinch provides a cloud-based communications platform to help companies engage with their customers via messaging, voice and video functions and more.  
 
Our products play an essential part in providing a smooth customer experience worldwide. When you call your ride-sharing driver in an app, when you sign up for a new online service smoothly, when you get a reminder for a dentist appointment, or when you learn about a gate change at the airport via text-message, our products come in to play. 

The role

As a Technical Account Manager, you are part of the Sales team at our modern office at Kungsholmen in Stockholm. You will work closely together with the team to build a successful operation for our customers worldwide. You will be responsible for enabling our partner launches, by giving the Sinch partners hands-on help throughout the pre-contract, launch and roll out phases. 

To enable their launches, you will setup and drive the internal projects specific for each partner, ensure smooth transition from pre-sales to post-sales, e.g. by monitoring the partner accounts and help the partner to setup a launch plan. A central task for this role is to communicate externally as well as internally. You will work together with the Sales Managers to set up a Sinch client success process to enable professional and efficient partner launches, which includes defining internal and partner specific ways of communication. You will be working in a fun, dynamic and inspirational team with colleagues from all over the world. 

In short, your task is to enable Sinch to grow by making sure our partners have what they need to launch in a successful way and to stay happy after launch! 

Core Responsibilities 

  • Drive the technical pre-sales process from Sinch point of view, both on-site and remote meetings 
  • Consult on the deployment and implementation of the Sinch platform into mobile operating systems such as Android, iOS and Web 
  • Understand customer requirements, identify and articulate product opportunities 

Your background 
 

  • 1-3 years' experience from a similar role related to tech 
  • Comfortable working in a fast pace, continuous delivery environment 
  • Excellent written and verbal communication skills in English 
  • A bachelor degree or similar on a university level

Experience within software/web development, hands on or high level, is a plus. 

We hope that you will be a part of our global company. Working with us means having the freedom and autonomy needed to succeed. You will play an important role in our growing and exciting journey, working with some of the best and most experienced people in the global mobile communication industry. Apart from great colleagues, challenging work, a non-corporate atmosphere and a company with a vision, you will also get a competitive Perks & Benefits package. 

 

Would you like to hear more? 
Please contact samuel.karlsson@sinch.com 
or press APPLY 

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Stockholm

Erstag 1c- 9 tr
116 28 Stockholm Directions rekrytering@ants.se 08-515 148 00

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